RETURNS & EXCHANGES

At Arelia, each piece is carefully created with quality and detail in mind. Please read our policy carefully before placing your order.

IN-STOCK ITEMS

Items that are in stock are eligible for a refund, exchange, or store credit.

To be eligible:

• You must contact us within 3 days of receiving your order
• Items must be returned within 7 days of approval
• Items must be unworn, unwashed, and in original condition

MADE-TO-ORDER ITEMS

All handmade, made-to-order pieces are non-refundable.

We offer:

• Exchanges
• Store credit

As each item is made specifically for you, please ensure you are 100% confident in your order before purchasing.

We strongly recommend checking our size guide before ordering. If you’re unsure, you can:

• Add your measurements in the order notes
• Contact us directly for sizing advice

HOW TO REQUEST A RETURN

To start a return, please contact us within 3 days of receiving your order.

Once approved:

• We will provide the return address
• You will have 7 days to send the item back

PROCESSING RETURNS

Once your return has been received and inspected:

• Exchanges or store credit will be issued
• Refunds (for in-stock items only) will be processed

Please allow up to 7 days for processing.

SWIMWEAR

Due to hygiene reasons, all swimwear is non-returnable and non-refundable.